Email us
The fastest way to reach a person. Tell us the country you operate from and the currencies you need, and we can answer specifically.
hello@valepayments.comContact
Talk to the team
Questions about coverage, verification or pricing for your market? Tell us what you are trying to do and we will tell you what is possible today.
Help with an existing account
Already signed up? Log in and use the support option inside the app so we can see your account context straight away.
Log in to ValePartnerships and volume pricing
If you move significant volume or want to talk about a corridor we do not cover yet, email us with the details and we will come back with options.
hello@valepayments.comResponse times
We answer email on business days and aim to reply within one working day. Questions about a payment already in flight are prioritised — include the payment reference so we can trace it without going back and forth.